This Privacy Policy explains how GD Solutions Private Limited ("GD Solutions", "we", "us", "our"), the company behind Growable MedOS, collects, uses, discloses and protects information when you use our website and platform.
1. Information we collect
We collect information you provide directly, such as your name, email, phone number, and clinic details when you request a demo, sign up, or contact us. Once you are a customer, your clinic's authorized users may enter patient records, appointment data, treatment and billing information into the platform in the course of normal use.
2. Patient data
Patient records entered into Growable MedOS by a clinic belong to that clinic. GD Solutions acts as a data processor for this information and does not use patient data for any purpose other than providing and improving the service, except as required by law. Clinics are responsible for obtaining appropriate patient consent for data collected through the platform.
3. How we use information
We use collected information to provide and maintain Growable MedOS, process subscriptions and payments, respond to support requests, send service-related communications, and improve our product. We do not sell your personal data or patient data to third parties.
4. Data storage & security
We use reasonable technical and organizational measures — including access controls and encryption where applicable — to protect data stored on Growable MedOS from unauthorized access, alteration, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data sharing
We may share information with trusted third-party service providers who help us operate Growable MedOS (such as hosting, payment processing, and communication services), under confidentiality obligations. We may also disclose information if required by law or to protect the rights, property or safety of GD Solutions, our customers, or others.
6. Your rights
Depending on applicable law, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via our Contact page.
7. Data retention
We retain data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Clinics may request export or deletion of their data upon account closure, subject to applicable legal retention requirements.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will notify customers of material changes where required by law.
9. Contact us
For privacy-related questions, contact us via our Contact page or visit growabledigital.com.